This Privacy Policy applies to National Air Charters LLC, operating as flynationalair.com, based at Opa-Locka Executive Airport (KOPF), 15001 NW 42nd Ave, Opa-Locka, FL 33054.
1. Introduction
National Air Charters LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website flynationalair.com, request a charter flight, or communicate with us.
By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of our services.
2. Information We Collect
2.1 Information You Provide Directly
- Full legal name, date of birth, and government-issued ID number (required for FAA and CBP compliance)
- Passport number and nationality (required for international charter flights)
- Email address, phone number, and mailing address
- Flight preferences, departure date, destination, and number of passengers
- Payment information (processed securely — we do not store full card numbers)
- Special requests or medical requirements relevant to your flight
2.2 Information Collected Automatically
- IP address, browser type, operating system, and device type
- Pages visited, time spent on site, and referring URLs
- Cookies and similar tracking technologies (see our Cookie Policy)
3. How We Use Your Information
We use the information we collect for the following purposes:
- Flight Operations: To process your charter reservation, confirm your booking, and coordinate flight logistics
- Regulatory Compliance: To comply with FAA regulations, U.S. Customs and Border Protection (CBP) requirements, TSA security directives, and applicable aviation law
- Passenger Manifests: As required by 14 CFR Part 135, we maintain passenger records for all charter operations
- Communication: To send booking confirmations, flight updates, and customer service responses
- Marketing: With your consent, to send promotional offers, flight deals, and company updates via email or SMS
- Safety: To ensure the safety and security of all passengers and crew
- Legal Obligations: To comply with applicable federal, state, and local laws
4. FAA and Aviation Regulatory Compliance
As an aviation operator, we are required to collect and maintain certain passenger information pursuant to:
- 14 CFR Part 135 — Air Taxi and Commercial Operators regulations
- 49 U.S.C. § 44909 — Passenger manifests for international flights
- CBP Advance Passenger Information System (APIS) — Required for all international departures and arrivals
- TSA Security Directives — Applicable to all charter operations
This information may be shared with U.S. government agencies including the FAA, CBP, TSA, and law enforcement when required by law.
5. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Government Authorities: FAA, CBP, TSA, and law enforcement as required by law
- Service Providers: Third-party vendors who assist in operating our website and services (subject to confidentiality agreements)
- FBO and Airport Operators: Fixed-Base Operators at departure and destination airports as operationally necessary
- Insurance Providers: As required for aviation liability and passenger insurance purposes
- Legal Proceedings: In response to valid court orders, subpoenas, or legal process
6. Data Security
We implement industry-standard security measures to protect your personal information, including SSL/TLS encryption for data transmission, secure servers, and restricted access to personal data. However, no method of transmission over the internet is 100% secure.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations (including FAA record-keeping requirements under 14 CFR Part 135.63), and resolve disputes. Passenger records are retained for a minimum of 24 months as required by federal aviation regulations.
8. Your Rights Under U.S. Law
Depending on your state of residence, you may have the following rights:
- Right to know what personal information we collect and how it is used
- Right to request deletion of your personal information (subject to legal retention requirements)
- Right to opt out of marketing communications at any time
- Right to non-discrimination for exercising your privacy rights
Florida residents may have additional rights under the Florida Information Protection Act (FIPA). To exercise your rights, contact us at privacy@flynationalair.com.
9. SMS and Marketing Communications
If you opt in to receive SMS messages from National Air Charters, you consent to receive informational and promotional text messages. Message and data rates may apply. You may opt out at any time by replying STOP to any message. For help, reply HELP or contact us at info@flynationalair.com.
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. Passengers under 18 must be accompanied by a parent or legal guardian.
11. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the updated policy.
12. Contact Us
For questions about this Privacy Policy or your personal data, contact us at: